Service Maintenance
Why is it worth servicing a car at Atlant-M?
Common high standards
Atlant-M services quality standards are uniform irrespective of the technical service station location. We aim at maintaining invariably high level of service at all Holding’s service stations.
Original equipment and craftsmen’ professionalism
To repair or service your car we use only original equipment and tools recommended by producers and carry out all works in accordance with producing plants requirements.
Staff training
All technicians of Atlant-M are hired in compliance with tough requirements, defined by producing plants, and pass obligatory certification which guaranties high level of skills and qualification. Besides, the Holding holds an on-going professional skills improvement program.
Cost of works
Cost of the works carried out at our automobile centers is rated in accordance with requirements and recommendations of producers. At our automobile centers you may always familiarize yourself with the price-list and inquire about the precise cost of repair and a number of hours it will take.
Discounts for regular clients
We value our clients and are interested in a long-term and mutually beneficial cooperation. That is why each Atlant-M automobile center has its own discount program valid for car purchase as well as for servicing. Unique discount card is a criterion of individual approach to every client.
Number of satisfied clients
We regularly measure the extent to which our clients, serviced at the Atlant-M technical service stations, are satisfied by the service and quality of works. We take the pride to claim that for the last six months the number of people completely satisfied by our services has been invariably increasing.
Your opinion on technical service quality will be considered!
ERB – Electronic reference book
You may post us all your remarks, suggestions, and wishes via electronic reference book (ERB). You may leave your comment at any Atlant-M service center equipped with special ERB terminal. Internet users may simply visit www.atlantm.com/eko/ua site or a dealer’s site. On each site you will find ERB banner which is an access point to the system. In both cases we guarantee that your comment will not be left unnoticed and will be processed within 3 days.
Atlant-M hotline
We are always ready to listen to you on our hotline in every region where Atlant-M international automobile holding is present. For all questions related to car sale and service, please, refer to the hotline 8-800-308-0000 (free call). All remarks and suggestions received through the hotline are automatically redirected to the ERB system and are processed on a single basis.
Clients’ satisfaction control
We also independently measure the quality level of our service centers trough telephone calls. The call takes only 3-4 minutes and is carried out only in the convenient time for the client; and all wishes and remarks voiced are processed by our specialists.
If you have any questions related to Atlant-M international automobile holding activity in Ukraine as well as to the car sale and servicing, please, call the hotline 8-800-308-0000 (free call).
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